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Ways to bank

  • Ways to Bank

A new look to your Online Banking and Mobile App is here!

We are so excited about the improved experience that we want to give you a tour of the changes! Don't worry, we haven't removed any features, we just made your experience faster and easier to use (and especially easier on the eyes).

The improved Online Banking experience features a completely redesigned and fully responsive layout. This means no matter what platform you are accessing online banking from (desktop, tablet, phone, or other mobile device), you'll have access to every online banking feature tailored to fit comfortably on your screen (no matter the size).

The mobile app also got a makeover. Just like online banking, it still has all the features you're used to, but now it's faster and easier to use. The first thing you'll notice is the redesigned QuickView that now shows your three favourite accounts at a glance without having to even log in.


We are here to help!

If you've got any questions about the new experience, our True North Hub (1-866-413-7071) will be happy to help.


Discover new ways to bank from anywhere.

Between family life, work and play, there isn’t always time to drive over to your local branch. That’s why we keep introducing new ways to bring the branch to you. From paying bills and depositing cheques with your smartphone, to applying for your mortgage online or transferring your money to Northern in a few quick clicks—check out our anywhere, anytime banking solutions.





Open accounts online

Mobile banking app


International money transfers


Visit any one of our 31 branches for help with questions, transactions or setting up a financial solution.


We have branches in:

  • Algoma District & Salt Ste Marie
  • North Bay
  • Ottawa Valley
  • Sudbury District
  • Thunder Bay & Red Rock
  • Timiskaming District & Timmins
  • Grey Bruce

Online banking

Tackle your everyday banking from virtually anywhere with our full suite of money management tools.



  • Check your balances
  • View account history
  • Transfer funds
  • Pay bills
  • Send money by email
  • Open and rename accounts
  • View your e-statement
  • Sign up for ePost™ bill delivery

Mobile app

Enjoy on-the-go access to online banking so you can pay bills, send money, deposit cheques and much more, all on your smartphone.


With the Northern Credit Union mobile app, you can:

  • Check account balances and activity
  • Pay bills
  • Deposit cheques
  • Transfer money between accounts
  • Manage scheduled payments and transfers
  • Check the latest interest rates
  • Send or receive Interac® e-Transfers
  • Add Interac e-Transfer recipients
  • Find your closest branch or ATM
  • Access True Business Online Banking functions (available to authorized signers only): view, approve, and reject transfers and bill payments.

Mobile cheque deposit

Deposit cheques anytime quickly and securely using your smartphone or tablet.


How it works:

  1. Open our mobile app on your smartphone
  2. Select your account and enter the amount
  3. Snap a photo of the front and back of your cheque
  4. Confirm the details and tap “submit”. That’s it!

Please note there will be a 4-day hold on all cheques deposited using the Mobile Cheque Deposit feature.

Telephone banking

Call our touch-tone telephone banking service 24/7 toll-free for automated support with financial transactions.


With telephone banking, you can:

  • Check your balances
  • View account history
  • Transfer funds
  • Pay bills 

How to get started:

You’ll need a five-digit code to access your account. To get yours, visit a branch near you.

True north hub

Speak to a real live local person for banking support – even after your branch closes.


The hub team is here to help with:

  • Online technical support
  • Financial transactions
  • Deposits
  • Account updates
  • Ordering products 


The hub hours of operation 

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 6pm
Saturday 8am - 4pm

ATM network

Access cash surcharge-free at over 4,500 ATMs across Canada and via the ACCEL® or Cirrus® networks abroad.


Using the Exchange® and Ding Free® networks in Canada, you can:

  • Take out cash surcharge-free
  • Make deposits
  • Check account balances

Apply from anywhere

Apply for accounts, loans, lines of credit and mortgages through our website from virtually anywhere. It’s easy, quick and secure!



Transfer your existing accounts, direct deposits and automatic payments over to Northern in as little as 10 minutes with ClickSWITCH.

How it works

  1. Login to Online Banking
  2. Navigate to ClickSWITCH under "Payments" in the left hand navigation.
  3. Follow the on screen steps to enroll with ClickSWITCH® and start switching to Northern today!

International transfers

Got family overseas or operate an international business? Discover a fast, safe and secure way to send money anywhere in the world.


  • Convenient, 24/7 access
  • Advanced Security
  • Guaranteed Transfer Amount
  • Live Pricing
  • Account to Account settlement
  • Quick delivery
  • Confirmation Notification
  • Simple Online Registration
  • Dedicated support

Click here to read the Frequently Asked Questions


Bank accounts built for the north.

Whether you want to bank online, make unlimited transactions or pay as you go, we have a chequing account for you – and you can get set up in just 5 minutes online.
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Step up your savings potential.

With no fees, no minimum monthly balances and interest rates that increase the more you put in, our savings accounts help your money multiply. Plus, you can sign up online in minutes.
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Fraud awareness.

Keep yourself protected with these fraud prevention tips.
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Your mortgage process made easy.

We’re your neighbours. That means not only can we get you your mortgage approval faster, we can also guide you through the home-buying process using our first-hand experience.
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