We're here to help
You’re never far from Northern. Whether you’re making enquiries, booking an appointment, reporting a lost card or just want to hear a friendly voice, we’d love to hear from you.
The True North Hub has extended hours, online technical support and phone transactions. But best of all, you're always answered by a real, live (and friendly) Northern Representative. Think of this as your virtual branch.
By Phone
1-866-413-70711-866-413-7071
Hours of Operation
| Monday | 8am - 6pm |
| Tuesday | 8am - 6pm |
| Wednesday | 8am - 7pm |
| Thursday | 8am - 7pm |
| Friday | 8am - 6pm |
| Saturday | 8am - 4pm |
In Person
Use our online branch locator to find the one that’s nearest to you.
By Email
Have a question or comment you'd like share? Send an email to info@northerncu.com and we'll do our best to get back to you in 24 hrs.
Social Media
Online
Fill out our feedback form and and let us know how we're doing. Your opinions matter to us.
To report a lost or stolen member or credit card: 1-855-341-46431-855-341-4643
To report a technical issue with Online Banking: 1-877-251-52361-877-251-5236