NORTHERN KNOW-HOW

Northern Know How

BANKING MADE EASY

​When you bank online with Northern Credit Union it means you can access your bank account and carry out financial transactions through the internet on your smartphone, tablet, or computer. This service is free and lets you carry out several tasks from checking your bank balance to depositing cheques remotely. Below you’ll find our series on online financial literacy to help you navigate our online platform regardless of online skill. 

Stay Connected

SENIORS’ PRIORITY LINE

Expert advice and everyday banking over the phone

A new phone line dedicated to seniors has been added to the existing Northern Hub call centre. It is serviced by Northern Credit Union staff and operates with extended hours. In addition to financial experts, the staff managing the Seniors’ Priority Line are trained in how best to support seniors.

THE HUB HOURS OF OPERATION

Monday8am - 6pm
Tuesday8am - 6pm
Wednesday8am - 7pm
Thursday8am - 7pm
Friday8am - 6pm
Saturday8am - 4pm


Expert advice and everyday banking over the phone.
1-833-441-4022

Older, wiser and digital ready. Bank with confidence at any age.

IN-BRANCH TUTORIALS

One-on-one tutorials can be booked at your nearest branch*. Bring in your computer or smartphone and a branch representative will work with you to make sure you are properly set up and comfortable using all the features.

*In-branch tutorials will be subject to provincial COVID-19 safety restrictions

NORTHERN KNOWLEDGE CENTRE

What would you like to learn about? Our Northern Knowledge Centre has articles and videos on topics such as budgeting, investing and much more.

TOP 5 FINANCIAL TIPS FOR YOUR GOLDEN YEARS

STRESSED OUT OVER RETIREMENT PLANNING?

QUICK TIPS TO SPOT AND PREVENT FRAUD

5 WAYS TO LEVERAGE YOUR HOME'S EQUITY

DISCOVER NEW WAYS TO BANK FROM ANYWHERE

Between family life, work and play, there isn’t always time to drive over to your local branch. That’s why we keep introducing new ways to bring the branch to you. From paying bills and depositing cheques with your smartphone, to applying for your mortgage online or transferring your money to Northern in a few quick clicks—check out our anywhere, anytime banking solutions.

ONLINE BANKING

Tackle your everyday banking from virtually anywhere with our full suite of money management tools.

MOBILE APP

Enjoy on-the-go access to online banking so you can pay bills, send money, deposit cheques and much more, all on your smartphone.

MOBILE CHEQUE DEPOSIT

Deposit cheques anytime quickly and securely using your smartphone or tablet.

TELEPHONE BANKING

Call our touch-tone telephone banking service 24/7 toll-free for automated support with financial transactions.

1-888-821-4550

TRUE NORTH HUB

Speak to a real live local person for banking support – even after your branch closes.

1-888-821-4550

ATM NETWORK

Access cash surcharge-free at over 4,500 ATMs across Canada and via the ACCEL® or Cirrus® networks abroad.

INTERNATIONAL TRANSFERS

Got family overseas or operate an international business? Discover a fast, safe and secure way to send money anywhere in the world.

APPLY FROM ANYWHERE

Apply for accounts, loans, lines of credit and mortgages through our website from virtually anywhere. It’s easy, quick and secure!

CLICKSWITCH

Transfer your existing accounts, direct deposits and automatic payments over to Northern in as little as 10 minutes with ClickSWITCH.

HAVE YOU MET FRED, YOUR FINANCIAL ASSISTANT?

Fred, your financial assistant, is a chatbot that can help you find the information you’re looking for quickly and easily (just like talking to a real person). You can find Fred on every page by clicking the chat bubble in the bottom right-hand corner.