BANKING MADE EASY
When you bank online with Northern Credit Union it means you can access your bank account and carry out financial transactions through the internet on your smartphone, tablet, or computer. This service is free and lets you carry out several tasks from checking your bank balance to depositing cheques remotely. Below you’ll find our series on online financial literacy to help you navigate our online platform regardless of online skill.
TRUE NORTH HUB AND SENIORS' PRIORITY LINE
The True North Hub is here to help. Open beyond regular branch hours so you can get helpful advice when you need it.
In this introductory video you'll learn how to log into your account, what a personal access code (PAC) is and how to ensure you keep your information safe online.
The accounts video will teach you how to view your current balances and recent transactions as well as teach you how to add payees and how to make payments using northerncu.com
On our 4th video in Northern Credit Union's Banking Made Easy financial literacy series we'll walk through how to quickly and safely transfer money to your different accounts or to another individual.
On our 5th video in Northern Credit Union's Banking Made Easy financial literacy series we'll walk through how to safely transfer money internationally.
MESSAGES AND ALERTS
The message and alerts video in Northern Credit Union’s Banking Made easy financial literacy series will show you how to not only customize your user experience with online banking but also help you stay informed and safe as well.
NORTHERN’S APPLICATION FOR APPLE DEVICES
This Banking Made Easy video features quick and simple tips on how to download the Northern Credit Application to your APPLE device to access our services from your iPhone, iPad, or Mac product.
NORTHERN’S APPLICATION FOR GOOGLE/ANDROID DEVICES
This Banking Made Easy video features quick and simple tips on how to download the Northern Credit Application to your Google or Android device to access our services from your Android, Google Pixel, Galaxy tablet or mobile product.
MOBILE CHEQUE DEPOSITS
This Banking Made Easy video features a step by step guide on how to deposit a cheque remotely using our Application for Apple, Google and Android smart phones or mobile devices.
In this video you'll learn how to use ClickSWITCH to easily move your direct deposits and automatic withdrawals to Northern from your previous financial institution.
SENIORS’ PRIORITY LINE
Expert advice and everyday banking over the phone
A new phone line dedicated to seniors has been added to the existing Northern Hub call centre. It is serviced by Northern Credit Union staff and operates with extended hours. In addition to financial experts, the staff managing the Seniors’ Priority Line are trained in how best to support seniors.
THE HUB HOURS OF OPERATION
|Monday||8am - 6pm|
|Tuesday||8am - 6pm|
|Wednesday||8am - 7pm|
|Thursday||8am - 7pm|
|Friday||8am - 6pm|
|Saturday||8am - 4pm|
Expert advice and everyday banking over the phone.
One-on-one tutorials can be booked at your nearest branch*. Bring in your computer or smartphone and a branch representative will work with you to make sure you are properly set up and comfortable using all the features.
*In-branch tutorials will be subject to provincial COVID-19 safety restrictions
NORTHERN KNOWLEDGE CENTRE
What would you like to learn about? Our Northern Knowledge Centre has articles and videos on topics such as budgeting, investing and much more.
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DISCOVER NEW WAYS TO BANK FROM ANYWHERE
Between family life, work and play, there isn’t always time to drive over to your local branch. That’s why we keep introducing new ways to bring the branch to you. From paying bills and depositing cheques with your smartphone, to applying for your mortgage online or transferring your money to Northern in a few quick clicks—check out our anywhere, anytime banking solutions.
HAVE YOU MET FRED, YOUR FINANCIAL ASSISTANT?
Fred, your financial assistant, is a chatbot that can help you find the information you’re looking for quickly and easily (just like talking to a real person). You can find Fred on every page by clicking the chat bubble in the bottom right-hand corner.