Current alerts and service interruptions.
| Branch/Service Impacted | Date of Impact | Type of Impact | Details |
|---|---|---|---|
Branches | December 30, 2025 | Branch Hours | Due to poor weather conditions, the following locations are affected today: Closed:
Delayed Openings:
Our True North Hub may also experience higher-than-normal call volumes. We appreciate your patience as we work to support all our members. |
Mailed Communications | October 10, 2025 | Potential delays for mailed communications | Canada Post has moved from a full, national strike to rotating strikes. This means members may experience delays in receiving mailed communications such as account statements, important banking documents, and government payment cheques delivered by mail. To reduce the impact of this disruption, we encourage you to:
Click here to register for CRA Direct Deposit. We will continue to monitor the situation and share updates as they become available. |
Foreign Currency Service | Starting August 22, 2025 | Disruption | Foreign Currency Service Disruption: |
Fraud alert: Beware of phishing scams.
We’ve noticed a rise in phishing emails disguised as messages from Northern Credit Union and Copperfin Credit Union team members. Additionally, fraudulent websites may be impersonating Northern Credit Union. Please be cautious and verify links before clicking—even in search results.
