Current alerts and service interruptions.
| Branch/Service Impacted | Date of Impact | Type of Impact | Details |
|---|---|---|---|
|
Account Statements |
August statements |
Printing error |
Some August statements may be missing certain accounts due to a printing error. We apologize for any inconvenience this has caused and can assure you that all accounts remain active and linked to your profile. You can check your full account details through online banking or visit your branch for assistance. |
|
Foreign Currency Service |
Starting August 22, 2025 |
Disruption |
Foreign Currency Service Disruption: |
|
Wawa Branch |
Starting August 5, 2025 |
Temporary Hours Change |
We are temporarily reducing the hours at the Wawa branch to Monday-Friday, 10:00am to 2:00pm. These changes will take effect starting August 5th, 2025. |
|
Timmins Branch |
Ongoing |
Branch construction |
We would like to inform our members that the Timmins branch remains open during ongoing exterior construction. While we are making necessary repairs, you may experience some disruptions when entering the branch. We appreciate your patience and understanding during this time. |
|
Mailed Communications |
May 23, 2025 |
Potential delays for mailed communications |
Canada Post has confirmed that there are currently no rotating strikes or national work stoppages, and postal operations are continuing. However, customers may experience delays as strike-related activities could still impact delivery times. As a result, members may experience delays in receiving mailed communications such as account statements, important banking documents, and government payment cheques delivered by mail. To reduce the impact of potential delays:
Click here to register for CRA Direct Deposit. We will continue to monitor the situation and share updates as they become available. |
Fraud alert: Beware of phishing scams.
We’ve noticed a rise in phishing emails disguised as messages from Northern Credit Union and Copperfin Credit Union team members. Additionally, fraudulent websites may be impersonating Northern Credit Union. Please be cautious and verify links before clicking—even in search results.
