Current alerts and service interruptions.
| Branch/Service Impacted | Date of Impact | Type of Impact | Details |
|---|---|---|---|
|
Mailed Communications |
October 10, 2025 |
Potential delays for mailed communications |
Canada Post has moved from a full, national strike to rotating strikes. This means members may experience delays in receiving mailed communications such as account statements, important banking documents, and government payment cheques delivered by mail. To reduce the impact of this disruption, we encourage you to:
Click here to register for CRA Direct Deposit. We will continue to monitor the situation and share updates as they become available. |
|
Central 1 PaymentStream Services |
October 16, 2025 |
Potential Disruption |
Central 1 is aware that some users are experiencing issues accessing or using features within PaymentStream Direct. They are actively working on a resolution. We apologize for any inconvenience. |
|
Account Statements |
August statements |
Printing error |
Some August statements may be missing certain accounts due to a printing error. We apologize for any inconvenience this has caused and can assure you that all accounts remain active and linked to your profile. You can check your full account details through online banking or visit your branch for assistance. |
|
Foreign Currency Service |
Starting August 22, 2025 |
Disruption |
Foreign Currency Service Disruption: |
Fraud alert: Beware of phishing scams.
We’ve noticed a rise in phishing emails disguised as messages from Northern Credit Union and Copperfin Credit Union team members. Additionally, fraudulent websites may be impersonating Northern Credit Union. Please be cautious and verify links before clicking—even in search results.
