Current alerts and service interruptions.
| Branch/Service Impacted | Date of Impact | Type of Impact | Details |
|---|---|---|---|
|
Mailed Communications |
September 25, 2025 |
Potential delays for mailed communications |
Canada Post has announced a nationwide strike. As a result, all regular mail delivery has been suspended until further notice. This means members will experience delays in receiving mailed communications such as account statements, important banking documents, and government payment cheques delivered by mail. To reduce the impact of this disruption, we encourage you to:
Click here to register for CRA Direct Deposit. We will continue to monitor the situation and share updates as they become available. |
|
Account Statements |
August statements |
Printing error |
Some August statements may be missing certain accounts due to a printing error. We apologize for any inconvenience this has caused and can assure you that all accounts remain active and linked to your profile. You can check your full account details through online banking or visit your branch for assistance. |
|
Foreign Currency Service |
Starting August 22, 2025 |
Disruption |
Foreign Currency Service Disruption: |
|
Wawa Branch |
Starting August 5, 2025 |
Temporary Hours Change |
We are temporarily reducing the hours at the Wawa branch to Monday-Friday, 10:00am to 2:00pm. These changes will take effect starting August 5th, 2025. |
|
Timmins Branch |
Ongoing |
Branch construction |
We would like to inform our members that the Timmins branch remains open during ongoing exterior construction. While we are making necessary repairs, you may experience some disruptions when entering the branch. We appreciate your patience and understanding during this time. |
Fraud alert: Beware of phishing scams.
We’ve noticed a rise in phishing emails disguised as messages from Northern Credit Union and Copperfin Credit Union team members. Additionally, fraudulent websites may be impersonating Northern Credit Union. Please be cautious and verify links before clicking—even in search results.
