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Alerts

Current alerts and service interruptions.

Branch/Service ImpactedDate of ImpactType of ImpactDetails
Debit/Visa CardsOctober 27, 2026Debit/Visa Card Printing Issue

We are aware that some Northern Debit/Visa cards may display contact centre information for Mainstreet Credit Union. We are working with our card provider to determine the extent of the issue and resolve it.

If you have any questions or need assistance with your card, please visit your local branch or contact the True North Hub at 1-866-413-7071.

We apologize for any confusion and thank you for your patience as we work to address this issue.

Capreol BranchStarting October 22, 2026ATM Out of Service

Beginning Thursday, October 22, 2026, construction will take place at the Capreol Branch for approximately two weeks. The ATM will be out of service during this time.

Members can bank online, through the Northern mobile app, or by calling the True North Hub at 1-866-413-7071. We apologize for any inconvenience and thank you for your understanding.



Fraud alert: Beware of phishing scams.

We’ve noticed a rise in phishing emails disguised as messages from Northern Credit Union and Copperfin Credit Union team members. Additionally, fraudulent websites may be impersonating Northern Credit Union. Please be cautious and verify links before clicking—even in search results.

Click here for tips on spotting and preventing fraud.