HOW TECHNOLOGY IS IMPROVING THE BANKING EXPERIENCE, AND HOW YOU CAN MAKE THE MOST OF IT!
Northern Credit Union is leading the way by combining the latest tech with an elevated level of personal service.
June 3rd, 2019
By: Northern Credit Union
Remember when the only option you had to conduct your day-to-day banking was hopping in your car or truck to head out to your local branch? Sure, it was nice to see those familiar, friendly faces, but there were days that you just didn’t have time to make the trip.
Fast forward to the here and now, and you have a multitude of means to get your business done — online banking apps, e-transfers, automatic bill payments. The list goes on and on.
Convenience is key
In a world made easier by convenience-based e-services such as one-click shopping and ride sharing apps, the process of accessing thousands of services has evolved.
That includes one of the most essential services in the financial realm —banking.
Electronically managing finances and completing transactions remotely through mobile and online banking systems have transformed the financial landscape, not to mention the way people bank.
“More than two-thirds of Canadians now conduct most of their banking digitally, using online and mobile banking.”
– Canadian Bankers Association
Putting the ‘smart’ into banking
Technology has had a profound effect on banking. Loyalty programs, personalized online banking, and remote business solutions provide more efficient ways to manage money while taking advantage of special offers for financial products.
“90% of Canadians believe that banks have been doing a good job of bringing forward innovations in banking.”
– Canadian Bankers Association
As financial institutions dive deeper into digital solutions, more creative incentives beyond a convenient experience are beginning to surface.
Organizations like Northern Credit Union offer customer incentives through programs like its Northern Promise Loyalty Rewards. Northern’s program, along with its Loyalty App, allow you to earn points for everyday banking tasks like opening accounts, making your first mortgage payment, and referring friends or family members.
In return, you can redeem your points for special rates that can translate into even more savings. Nice.
Staying connected makes for better banking choices
As technology continues to impact banking, it’s become easier for customers to be more informed about finances through online resources like financial literacy blogs and staying connected through social media.
Information on services, rates, investment opportunities, best banking practices and more are accessible online 24/7, so you can conduct your own research and make more informed choices about your finances.
Just getting started
The one thing about technology is that it’s always changing. Just look how far the banking industry has come over the past five years or so.
It began with online banking, allowing customers to check account balances and make deposits from the comfort of their own home.
The digital revolution forged ahead as products became available online — chequing and savings accounts, investments like GICs and RRSPs. Heck, you can even apply for a mortgage in 30 minutes
Can you imagine what’s in store for us in the next couple of years?