Notice for Existing MasterCard card holders

Starting August 1, 2018, we’ll be switching over to our all-new, all Northern Visa credit card.

If you currently have a Northern MasterCard, here’s what you need to know:

Northern Credit Union will now offer a complete lineup of personal and business Visa credit cards, and we will no longer support or provide information online or in-branch for your current MasterCard.

While we won’t be participating in the MasterCard program, your card will remain active, and you can get support and service from CUETS Financial. If you use the Mastercard or Choice Rewards sites, make sure to bookmark the links below as we will no longer feature them on our site:

Choice Rewards
CU Cards Online

WHAT’S NEW?

As of August 1, 2018, we’re proud to offer the all-new, all Northern Visa personal and business credit cards. We will have eight (8) personal Visa card options, including a US card and three (3) business Visa credit card options.  Overall, Northern now has a wider selection of credit card options to ensure we have a card suited for all our member’s needs. 

Better still, the first year’s annual fee is on us, plus you can earn up to 250 points towards your Northern Promise Loyalty Rewards.

Whether you currently have a MasterCard or you’re looking to get a new credit card, there’s never been a better time than now to get an all-new, all Northern Visa credit card.  

WHAT’S NOT CHANGING

You can keep using your MasterCard after August 1, 2018 just as you do today. You’ll have the same PIN, features and benefits, credit limit, interest rate(s) and fees. Your CUETS Financial Account Agreement and Disclosure Statement, as amended to date, will also remain unchanged. Please ensure your address is current with CUETS Financial so you’ll continue to receive any notices from them. If you’ve set up Credit Union MasterCard in your bill payments, you’ll still be able to pay your bill online and in the branch.

WHAT’S CHANGING

NorthernCU.com will no longer include direct links to CUETS Financial or Choice Rewards. When you log-in to choicerewards.ca, you will no longer see the Northern Credit Union name on your landing page.  

Also, we won’t be offering CUETS Financial credit cards in the branches, and therefore won’t be able to provide member service on your existing credit card(s). To continue to manage your account, you can go online using your current login credentials for CUETS Financial Online Card Services. If you aren't currently enrolled, visit cucardsonline.com and click the "New User / Enrol Now" link. Alternatively, you can contact the CUETS Financial toll-free customer assistance number: CUETS Financial Card Services 1-800-561-7849. 

*Guaranteed cards: IMPORTANT NOTE: If you have a CUETS Financial Guaranteed Mastercard (one that requires a financial guarantee from the Credit Union), watch for an important message from us shortly.

If you have any further questions please reach out to our True North Hub at 1-866-413-7071.