Phishing or Brand spoofing

Phishing, also called brand spoofing, uses email to "fish" for confidential information. Felons lead consumers to believe that a request for the information is coming from a legitimate company. They use email messages and web pages that look like existing legitimate websites in order to trick users into submitting personal, financial or password data.

Tips on how to avoid phishing scams

• Protect your computer with anti-virus software, spyware filters, email filters and firewall programs.
• Do not reply to any email that requests your personal information.
• Be suspicious of emails or web sites with misspelled words.
• Contact us at 1-800-461-2238 to report your suspicions.
• Also report your suspicions to the Anti-Phishing Working Group.

Protect your PIN

Your personal identification number (PIN) and passwords are the keys to your accounts. In order to keep your money safe, never give your PIN or passwords to anyone. No Northern Credit Union employee or agent will ever ask you for your PIN or MemberDirect password.

Guard the keypad with your hands or body when you enter the PIN at a bank machine or point-of-sale.

Your Personal Information and the Privacy Code

Please click here for more information on the policies and practices of our public website.

Click here to read our 10 Privacy Principles respecting your personal information.